Ubuntu Advantage

Ubuntu Advantage is the professional package of tooling, technology and expertise from Canonical, helping organisations around the world to manage their Ubuntu deployments. It includes access to Landscape, the systems management tool for using Ubuntu at scale, as well as 24x7 telephone and web support and the option of dedicated Canonical support engineers. Ubuntu Advantage tiers are based on the size of your deployment and the support levels you need.

Contact us about Ubuntu Advantage ›

Ubuntu Advantage for clouds 

from $3,750 per year

Learn more ›

Ubuntu Advantage for servers

from $150 per year

Learn more ›

Ubuntu Advantage for desktops

from $150 per year

Learn more ›

Ubuntu Advantage: what’s included?

Systems management: Landscape

With the Landscape systems management tool, you can automate updates and manage physical, virtual and cloud-based systems from a single interface. It's easy to set up, easy to use and requires no special hardware. It features:

  • Management at scale
  • Deploy or rollback security updates
  • Compliance reports
  • Role-based access
  • Informative monitoring

Learn more about Landscape ›

24x7 phone and email support

Canonical’s Global Support & Services team provides around-the-clock coverage for Ubuntu deployments all over the world. Telephone support gives you access to engineers with first-hand experience of your issues, while the online portal lets you track the progress of cases in real time.

Technical library

Exclusive to Ubuntu Advantage subscribers, the Canonical Knowledge Base is an online library of articles on technical issues including security, migration and networking.

Customer login

Already a customer? Access the support portal or Landscape's SaaS.

Support portal login ›

Landscape login ›

Ubuntu Advantage for clouds

Ubuntu Advantage offers support and management tools to keep your business productive in the cloud.

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Per node

Includes up to 2 terabytes per node.

  Standard Advanced Managed
Service level 10x5 phone 24x7 phone 24x7 operations
Price $750 per year $1,500 per year $15 a day per node

Each per node package includes:

  • Telephone support for Ubuntu Hosts, Ubuntu OpenStack and Ubuntu guest VMs or containers at indicated level backed by Canonical's OpenStack experts
  • Landscape systems management for hosts and Ubuntu guests
  • 2 terabytes of Ceph or Swift based usable storage

Metered

Pay only for resources consumed.

  Standard Advanced Managed
Service level 10x5 phone 24x7 phone 24x7 operations
Price 2¢ per vm-hour +
1.4¢ per gigabyte-month
3¢ per vm-hour +
2.2¢ per gigabyte-month
5¢ per vm-hour +
4¢ per gigabyte-month

Each metered package includes:

  • Telephone support for Ubuntu hosts, Ubuntu OpenStack and Ubuntu guest VMs or containers at indicated level backed by Canonical's OpenStack experts
  • Landscape systems management for hosts and Ubuntu guests

Service provider

For large volume and public clouds.

  Small region Medium region Large region
Physical nodes Up to 100 nodes From 100 to 500 nodes More than 500 nodes
Price per year $95,000 $225,000 $420,000

Each service provider package includes:

  • Telephone support for Ubuntu hosts, Ubuntu OpenStack and Ubuntu guest VMs or containers at indicated level backed by Canonical's OpenStack experts
  • Landscape systems management for hosts and Ubuntu guests
  • Storage at indicated level

Service-level agreement for all cloud plans

  Standard Advanced
Hours of support 10x5 24x7
Number of cases Unlimited Unlimited
Support channels Phone and web Phone and web
Severity 1 response time 2 business hours 1 hour
Severity 2 response time 4 business hours 4 business hours
Severity 3 response time 1 business day 4 business hours
Severity 4 response time 2 business days 1 business day

Ubuntu Advantage for servers

Whether it’s for basic server workloads or high-availability clustering, Ubuntu Advantage has you covered.

Learn more ›

Features Essential Standard Advanced
  Ideal for Ubuntu scale out workloads and microservice architectures in the enterprise Perfect for Ubuntu in production data centres hosting virtualisation and container Tailored for mission critical Ubuntu clouds and clusters, where uptime and availability are imperative
24x7 self-service customer care portal and knowledge base Yes Yes Yes
8x5 ticket support for the default packages in the Ubuntu Server image Yes Yes Yes
Landscape Management Yes Yes Yes
Ubuntu Legal Assurance programme Yes Yes Yes
10x5 phone and ticket support for all packages in Ubuntu main   Yes Yes
Unlimited Ubuntu LXD guest support   Yes Yes
24x7 phone and ticket support for all packages in Ubuntu main and Canonical-maintained packages in backports and universe     Yes
Unlimited Ubuntu KVM guest support     Yes
Ceph support   Optional Optional
Technical Account Manager Optional Optional Optional
Ubuntu Advantage price per server per year $150 $750 $1,500
Ubuntu Advantage for virtual guests   $2,500 $3,150

Ubuntu Advantage for virtual guests

Ubuntu Advantage for virtual guests has the same features as Ubuntu Advantage for server however:

  • It must be bought in 10-pack units
  • It is only available for guests in Ubuntu Certified Public Clouds and OpenStack environments
  • It is only available at Standard and Advanced levels

Ubuntu Advantage for desktops

From basic office tasks to complex development work, Ubuntu Advantage gives your organisation all the support you need to deploy and manage Ubuntu.

Minimum order: 50 desktops

Learn more ›

  Features
Landscape hosted edition Yes
Landscape on-premises server Optional
Ubuntu Legal Assurance programme Yes
Knowledge Base Yes
Basic installation and applications Yes
Installation, applications and systems administration support Yes
Dedicated Service Engineer Optional
Price per desktop per year
minimum order: 50 desktops
$150

On-premises server available

Landscape is available as a SaaS delivered via the internet, or as an on-premises server installation behind your corporate firewall. In both cases the console can be accessed in any modern web browser.

The advantage of a SaaS is that you don’t have to buy or support extra hardware. Updates and new features are delivered automatically, with no need for installation management.

If you’d prefer a server on premises running behind your firewall, Landscape can be installed on private hardware. This is functionally identical to the SaaS, but you control the hardware.

Whether Landscape fits your needs better as a SaaS or a server on premises, it’s only available with a subscription to Ubuntu Advantage.

Find out more about working with Landscape ›