Ubuntu Advantage

Ubuntu Advantage is the professional support package from the experts at Canonical, helping organisations around the world to manage their Ubuntu deployments. It includes access to Landscape, the systems management tool
for using Ubuntu at scale, as well as 24/7 telephone support and the option of a dedicated Canonical support engineer on your premises. Ubuntu Advantage subscription tiers are based on the size of your deployment and the support you need.

Buy now or contact us about Ubuntu Advantage ›

Ubuntu Advantage: what’s included?

Systems management: Landscape

With the Landscape systems management tool, you can automate updates and manage physical, virtual and cloud-based systems from a single interface. It's easy to set up, easy to use and requires no special hardware. It features:

  • Management at scale
  • Deploy or rollback security updates
  • Compliance reports
  • Role-based access
  • Informative monitoring

Learn more about Landscape ›

24/7 support

The Support and Technical Services team provides around-the-clock coverage for Ubuntu deployments all over the world. Telephone support gives you access to engineers with first-hand experience of your issues, while the online portal lets you track the progress of cases in real time.

Technical library

Exclusive to Ubuntu Advantage subscribers, the Canonical Knowledge Base is an online library of articles on technical issues including security, migration and networking.

Customer login

Already a customer? Access the support portal or Canonical’s hosted Landscape service.

Support portal login ›

Landscape login ›

Cloud management

Ubuntu Advantage offers support and management tools to keep your business productive in the cloud.

Learn more ›

  Small Medium Large
Physcial nodes Up to 100 nodes. From 100 to 500 nodes. More than 500 nodes.
Infrastructure 24/7 support Yes Yes Yes
Landscape Dedicated Server Yes Yes Yes
Unlimited supported Ubuntu guests* Yes Yes Yes
Ceph storage included 64TB 64TB 64TB
Price per year per availability zone USD $75,000 USD $180,000 USD $350,000

*Support for guests is limited to office hours, but can be upgraded to 24/7

Service-level agreement for all cloud plans

Response times
Severity 1 1 hour
Severity 2 4 hours
Severity 3 4 hours
Severity 4 1 business day
Cloud SLA
Hours of support 24/07
Number of cases Unlimited
Support channels Phone and online

Server management

Whether it’s for basic server workloads or high-availability clustering, Ubuntu Advantage has you covered.

Learn more ›

Features Essential Standard Advanced
Ideal for common workloads such as file and print, email, network, web and application serving. Suitable for server virtualisation and integration into existing infrastructures such as Windows networks. Tailored for more advanced configurations such as high-availability failover and clustering.
Landscape Hosted Edition Yes Yes Yes
Landscape Dedicated Server Optional Optional Optional
Ubuntu Legal Assurance programme Yes Yes Yes
Knowledge Base Yes Yes Yes
Basic installation and applications Yes Yes Yes
Windows integration   Yes Yes
Virtualisation     Yes
Clustering and high availability failover     Yes
Ceph support   Optional Optional
Technical Account Manager Optional Optional Optional
Price per server per year USD $320 USD $700 USD $1,200

Desktop management

From basic office tasks to complex development work, Ubuntu Advantage gives your organisation all the support you need to deploy and manage Ubuntu.

Learn more ›

Features Standard Advanced
For general business use such as email, messaging and web browsing. For more intensive desktop usage, such as work conducted by developers.
Landscape Hosted Edition Yes Yes
Landscape Dedicated Server Optional Optional
Ubuntu Legal Assurance programme Yes Yes
Knowledge Base Yes Yes
Basic installation and applications Yes Yes
Installation, applications and systems administration support Yes Yes
Desktop virtualisation Yes
Developer tools Yes
Premium Service Engineer Optional Optional
Price per desktop per year USD $105 USD $165

Dedicated server available

Landscape is available as a hosted service delivered via the internet, or as a dedicated server installation behind your corporate firewall. In both cases the console can be accessed in any modern web browser.

The advantage of a hosted service is that you don’t have to buy or support extra hardware. Updates and new features are delivered automatically, with no need for installation management.

If you’d prefer a dedicated server running behind your firewall, Landscape can be installed on private hardware. This is functionally identical to the hosted service, but you control the hardware.

Whether Landscape fits your needs better as a hosted service or dedicated server, it’s only available with a subscription to Ubuntu Advantage.

Find out more about working with Landscape ›