Access free documentation
If you are stuck on a problem, someone else has probably encountered it too. Take a look at the official documentation developed and maintained by the Ubuntu Documentation Team.
Live support chat
If you would rather ask questions directly to the Ubuntu Community, you can access our Internet relay chat (IRC) channel. Simply join the #ubuntu channel on irc.freenode.net.
If you are new to Ubuntu, and have not used IRC before, you can use the application 'pidgin' (or on some versions of Ubuntu 'gaim') from the Applications->Internet menu on your Ubuntu desktop. Then login to irc.freenode.net and join the #ubuntu channel.
If you want a more specialised channel that deals with Ubuntu derivatives, you can join #kubuntu, #edubuntu, #xubuntu.
There are also dedicated channels for development, bugs, local community (LoCo) teams, accessibility and documentation.
Take a look at a list of our current IRC channels
When participating in Ubuntu IRC channels, please follow the Code of Conduct.
Ubuntu development, support and discussions continually take place within our IRC channels and mailing lists. To join a mailing list simply click on the mailing list you wish to join for further instructions.
Technical answers system
Add a support-related question to the search-field on Launchpad. Keep your query active until a community member offers the answer you need. You can also search the complete history of questions and answers.
This is a collaboratively edited question and answer site for Ubuntu users and developers. It's 100% free, no registration required.