Community support

Access free documentation

If you are stuck on a problem, someone else has probably encountered it too. Take a look at the official documentation developed and maintained by the Ubuntu Documentation Team.

Live support chat

If you would rather ask questions directly to the Ubuntu Community, you can access our Internet relay chat (IRC) channel. Simply join the #ubuntu channel on

If you are new to Ubuntu, and have not used IRC before, you can use the application 'pidgin' (or on some versions of Ubuntu 'gaim') from the Applications->Internet menu on your Ubuntu desktop. Then login to and join the #ubuntu channel.

If you want a more specialised channel that deals with Ubuntu derivatives, you can join #kubuntu, #edubuntu, #xubuntu.

There are also dedicated channels for development, bugs, local community (LoCo) teams, accessibility and documentation.

Take a look at a list of our current IRC channels

When participating in Ubuntu IRC channels, please follow the Code of Conduct.

Web forums

If you prefer to use web forums, rather than mailing lists, especially for support-related issues, you can use or search the Ubuntu forums. There are also local language forums available.

Mailing lists

Ubuntu development, support and discussions continually take place within our IRC channels and mailing lists. To join a mailing list simply click on the mailing list you wish to join for further instructions.

Ask Ubuntu

This is a collaboratively edited question and answer site for Ubuntu users and developers. It's 100% free, no registration required.