Ubuntu OpenStack is fully supported through Ubuntu Advantage from Canonical, the company behind Ubuntu.
Ubuntu Advantage provides efficient systems administration, fast problem resolution and access to the Ubuntu and OpenStack experts as and when you need them. You can choose the level of support you need based on your workloads and cloud setup.
Landscape is the systems management tool for Ubuntu OpenStack included with Ubuntu Advantage. It allows you to manage, audit and report on your Ubuntu OpenStack cloud and services running within its easily as one, making your entire environment more cost-effective.
Ubuntu Advantage pricing
Canonical’s cloud pricing is now based on availability zones, which we define as an isolated part of your cloud infrastructure, protected from failures elsewhere. Availability zones allow you to design and grow your OpenStack cloud without counting the number of physical nodes in production or having to upgrade your Ubuntu Advantage contract.
Ubuntu Advantage includes everything you need for your cloud: support, management, an unlimited number of Ubuntu guests, and Swift or Ceph storage options, all for one competitive price.
If availability zones don’t apply to your enterprise, pricing is instead based on the number of datacentres.
Choose the right level of cover for your needs
|Number of nodes||Up to 100 nodes||Up to 500 nodes||More than 500 nodes|
|Infrastructure 24/7 support|
|Landscape Dedicated Server|
|Unlimited supported Ubuntu guests*|
|Ceph storage included||64TB||64TB||64TB|
|Price per year per availability zone||$75,000k||$180,000k||$350,000k|
Service-level agreement for all cloud plans
|Hours of support||24/7|
|Number of cases||Unlimited|
|Support channels||Phone and online|
|Severity 1||1 hour|
|Severity 2||4 hours|
|Severity 3||4 hours|
|Severity 4||1 business day|
* Support for guests is limited to office hours, but can be upgraded to 24/7
Ubuntu Advantage: what’s included?
Systems management: Landscape
With the Landscape systems management tool, you can automate updates and manage physical, virtual and cloud-based systems from a single interface. It’s easy to set up, easy to use and requires no special hardware. It features:
- Management at scale
- Role-based access
- Compliance reports
- Deploy or rollback security updates
- Informative monitoring
Canonical's Global Support & Services team provides around-the-clock coverage for Ubuntu deployments all over the world. Telephone support gives you access to engineers with first-hand experience of your issues, while the online portal lets you track the progress of cases in real time.
Exclusive to Ubuntu Advantage subscribers, the Canonical Knowledge Base is an online library of articles on technical issues including security, migration and networking.